Doug Parker: We Think Eliminating Seat Back Entertainment Is ‘Going for Great’
At a Crew News replace final week a Dallas-based flight attendant requested American Airlines CEO Doug Parker about seat again leisure. She stated she’s observed that almost all passengers actually admire inflight leisure “with the TV’s” and she or he wished to know why American wouldn’t set up seat again television’s going ahead?
She says that passengers “don’t even remember their headphones” but alone their very own leisure units. Customers favor it, flight attendants favor it, why wouldn’t they provide it? (“Why are we going in that direction if we’re Going for Great?”)
Parker defined that new planes are being delivered with out seat again screens is partially monetary, they’re costly to purchase. (In the previous he’s complained about their weight and gas burn.) He stated that inflight leisure methods “don’t work a lot, which gets people upset” and walked that again to say they don’t work typically, emphasizing the upkeep points and the area that seat again screens take up.
He says “the transition’s going to be really difficult” acknowledging that immediately prospects aren’t all prepared for planes with out leisure units. Just ask the household of 4 that doesn’t personal 4 iPads and has to share.
Parker emphasizes American’s new planes are being delivered with satellite tv for pc wifi “as opposed to the gogo wifi, so right now that gogo thing is shooting down to the ground to a cell tower just like your phone does, there’s not enough bandwidth for more than 5 or 6 people using it at once.”
He suggests individuals “could stream Netflix live” and it’s true that the expertise permits it, however American’s service positively isn’t permitting that a lot bandwidth for a person consumer in my expertise at this level.
Claiming it’s higher to not have seat again screens, he closes saying that he thinks delivering planes with out them “is Going for Great.”
Seat again leisure really doesn’t matter to me, I’ve written that many instances and readers push again each time. When I fly I work, so I deliver a laptop computer. And I don’t need to depend on an airline to entertain me, so it’s stocked with issues I really need to watch for after I’m too drained to work.
I do wonder if y’all will come round and turn out to be extra like me, if merely streaming to your personal system is the longer term as Parker says?