United’s app isn’t aesthetically clear or intuitively designed, however I’ve by no means been a lot for type over operate. I discover it far more helpful than many different apps, particularly American’s. This is stunning in some ways as a result of I discover the SHARES passenger service system that United makes use of to be considerably behind competitor platforms.
United simply introduced a brand new enchancment to their app. When you’re touring on United and connecting onto certainly one of 19 airline companions you’ll have the ability to check-in for the downline associate and obtain a boarding move for the associate airline’s flight phase all inside their app.
Here are the supported companions:
There are a number of Star Alliance airways not supported: Air China, Singapore, Air India, Avianca, Copa, EgyptAir, Ethiopian, Juneyao Airlines, South African Airways, TAP Portugal. Interestingly it’s not simply Star companions on the listing — Azul and Cape Air are supported.
Since Shenzhen Airlines is included I feel we are able to assume Air China’s exclusion isn’t authorities/regulatory in nature. Star companions with the worst tech (like Air India) and which are the largest basket instances (South African Airways) are unsurprisingly not supported. And companions with the worst relationships with United (Singapore) as properly.
United says they’ll be including help for extra companions going ahead.
We’ll see how every associate handles the United cell app boarding passes in observe. I steadily discover that associate airways need to reprint even paper boarding passes issued by one other airline. Nonetheless it’s a pleasant enchancment to know boarding move has been pulled for the associate phase and that you simply’re checked in for that flight, and to have the ability to do it with out visiting the ticket counter at your level of departure.